the PRIVATE ROOM

the PRIVATE ROOM

PREMIUM . PRIVATE . PROPRIETARY .

the PRIVATE ROOM is a tailored chamber for our private M19Member, providing elevated loyalty shopping experience that takes your beauty-care ingeniously above and beyond.

CHECK-IN NOW

Gain access to a suite of premier annual offers:
From Welcome Bonus, Pay with Points, Free-Shipping to Seasonal Surprises & Prestigious Access for 365 days.

the PRIVATE PRIVILEGES

- Ready for you -

VIP-EXCLUSIVE

PAY WITH POINTS*

USAGE GUIDE

UNITING OPULENCE WITH PRACTICALITY

  • Receive up to HKD13,000 Base Point Value upon admission*
  • Receive up to HKD2,000 Welcome Bonus Point Value upon admission**
  • 1 Point equivalent to a value of HKD1
  • Hassle-Free Shop with VIP Points / VIP Points + Cash
  • Redeem exclusive Not-For-Sell products with VIP Points
  • Complimentary shipping rewards****
  • Celebrate your birthday with gifted rewards

• • • & more

the PREMIUM vs the PREMIER

view the comparison

HOW ?

the TIERS

Select a Tier below to start the journey

YOU MUST SIGN IN or CREATE ACCOUNT BEFORE ACQUIRING YOUR MEMBERSHIP.
ACCESS THE GUIDE HERE.

YOU MUST SIGN IN or CREATE ACCOUNT BEFORE ACQUIRING YOUR MEMBERSHIP.
ACCESS THE GUIDE HERE.
By clicking "Create", you agree to accept the Terms and Conditions and Privacy Policy of the PRIVATE ROOM.

- FAQ -

I. What is M19Minus the PRIVATE ROOM? How can I join?

the PRIVATE ROOM is our loyalty program. To join the PRIVATE ROOM, you are required to create an account by providing your full name, e-mail address, phone number (with One-Time Password OTP verification) and birthday month, then acquire one of the membership tiers (i.e. the BLACK KEY or the RED KEY).
For detailed steps to create an account, please refer to the guide here.

II. What are the benefits of becoming a member?

There are many benefits, which vary by tier, that members can enjoy as soon as they joined the PRIVATE ROOM, including an instant Pay with Points, Welcome Bonus Points, Birthday Surprises, Free Shipping Rewards, Early Premier Access to Special Editions and Events, and more.
For more FAQs, visit here...
YOU MUST SIGN IN or CREATE ACCOUNT BEFORE ACQUIRING YOUR MEMBERSHIP.
CLICK HERE for the PRIVATE ROOM T&Cs
By clicking "Create", you agree to accept the Terms and Conditions and Privacy Policy of the PRIVATE ROOM.

* Points accrued in your account, valued at HKD1 = 1 Point, will be credited automatically upon activation of the membership.
** Welcome bonus points, which vary by tier, will be credited automatically to your account upon activation of the membership.
*** Offers, which vary by tier, allow unlimited use on all designated regular-priced items only.
**** Rewards vary by tier and are available only for shipping addresses in Hong Kong.
***** Rewards will be granted upon tier renewal or upgrade.

- TERMS & CONDITIONS -

(1.) M19Minus the PRIVATE ROOM membership, points, privileges and rewards are only applicable to members who successfully completed account registration and purchased the tier from www.m19minus.com or at M19Minus official retail stores. (2.) It will take up to 24 hours for Points and Rewards to reflect in the member’s account upon purchasing of the desired tier and account setup. (3.) Under regular circumstances, all membership status, benefits, and entitlements are valid for 365 days upon points/rewards reflecting in the member’s account, unless otherwise specified. (4.) Members are required to login to their PRIVATE ROOM account to enjoy the benefits. (5.) Photos are for reference only. (6.) M19Minus reserves the final right to change the redemption gift and amend the Terms & Conditions without prior notice. Refer to https://m19minus.com/pages/loyalty-program-terms-and-conditions for full T&Cs. (7.) Should there be any disputes, M19Minus's decision should be final.
For more information, please contact our customer service at customercare@m19minus.com