To become the PRIVATE ROOM Member, you are required to create an account by providing your full name, e-mail address, phone number (with one-time password OTP verification code) and birth month, follow by acquiring one membership tier (i.e. the BLACK KEY or the RED KEY).

This guide will show you how to create an account.



  • Only one account may be associated with a single member and a single e-mail address.
  • Birth month filled in during account registration determines when the Birthday Surprise will be granted to the member's account.
  • If the customer acquired a tier without completing registration nor create an account, ALL the benefits will not be enabled. Member can always complete registration later by registering with the same personal information on the Create Account page, following this guide.
  • Customers who have already registered an account can join the loyalty program by logging into their account, follow by acquiring one membership tier directly from their Account page. Relevant Points and benefits will be activated within 24 hours. For detailed guide of how to acquire a membership tier, please visit here.


Follow the below steps to create an account:

  1. Enter into your browser, then click the icon on the top right corner for desktop version or the top left corner first then click “Log In” at the bottom left on mobile version.
    • Desktop Version Example:

    • Mobile Version Example:

  2. You will be then brought to the Account Login page. Please click “Create account”.
    • Example:

  3. Enter your full name, e-mail address, phone number and birth month to proceed. A valid phone number is required to receive a One-Time Password OTP verification code.
    Kindly note that the birth month filled in determines when the Birthday Surprise will be granted to your account.
    • Example:

  4. Click “Create” to continue then the account is created.
    *By clicking "Create", you agree to accept the Terms and Conditions and Privacy Policy of the PRIVATE ROOM.

  5. Check your registered email address for a verification email from titled “Customer account confirmation”. Click the verification link in the email to verify your account. This step must be completed before your first login.
    • Example:

  6. Please proceed by completing step (1) to login and access your Account page.

  7. Next, proceed to select and acquire your preferred membership tier. Visit the guide here.



Additional Guides




For detailed T&Cs, please refer to the link here

For more information, please contact our customer service at