GUIDE TO REDEEM NOT-FOR-SELL ITEMS/SIGNATURE DEALS

To qualify for the redemption, you must first become the PRIVATE ROOM Member. Follow the guides to first create an account and then proceed to select and acquire a membership tier.

This guide will provide detailed instructions on how to redeem Not-For-Sell items and/or items with Signature Deals.

 

KINDLY NOTE:

  • For the purpose of redeeming multiple quantities of a single item, members are required to select the item showing the desired quantity in the redemption menu. Please note that the redemption code is only valid for the captioned quantity marked on the reward title.
  • Each coupon is associated with a code. By simply clicking “Apply” next to the code, the Not-For-Sell item or item with Signature Deals and associated code will be applied to the order and be reflected at checkout page. The price associated with the redeemed item should be reduced to $0. This code is valid for use within 24 hours. If the code is not used within this period, the converted Points cannot be re-credited back to the member.

 

Follow the below steps to redeem your Not-For-Sell items:

  1. Start by logging into your account. Enter www.m19minus.com into your browser, then click the icon on the top right corner for desktop version or the top left corner first then click “Log In” at the bottom left on mobile version.
    • Desktop Version Example:


    • Mobile Version Example: 


  2. You will then be brought to the Account Login page. Login to your account by entering your credentials. Click “Sign In”.
    • Example:


  3. After successful login, you will be redirected to the Account page.

  4. Then click the cart icon on top right corner.
    • Desktop Version Example:


    • Mobile Version Example:


  5. Clear the cart to ensure it’s empty before adding your desired item(s).
    • Example:


  6. At Account page, click “Use points and get rewards".
    • Example:


  7. A window will pop up. Please locate “Get rewards” and click “Use my points” button.
    • Example:


  8.  Find the item you would like to redeem and click “xxx Points”.
    • Example:


  9. Double check the Points, the item and conversion value, and click “Confirm” to proceed.
    • Example:

  10. A code will then be generated and is stored in your Account. This code is valid for use within 24hours only. Please remember to apply your redeemed code within 24hours. Unused and expired codes cannot be retrieved or re-credited back.

    When item is added to cart and you are ready to purchase, copy the code at check-out or click “ Apply”. Please allow 5 seconds for the page to load.
    • Example:


  11. Continue to proceed at checkout. The price associated with your redeemed item should be reduced to $0.

    Please make sure to enter the same email address and phone number you had registered during checkout.
    • Example:


  12. If you want to add more products, simply visit product pages, add desired products to cart, and continue to checkout.

  13. You can simultaneously enjoy the below benefits with your redemption:
    • Pay with Points
    • Partially Pay with Points and partially settle with other payment method
    • Free Shipping Reward

 

At Step (5), in case you have a filled cart prior to adding the Not-For-Sell item or item with Signature Deals to cart, simply follow the below steps.

  1. Follow Steps (1) to (4) in the above section, and click "this product" in the link below the associated code of your item (as shown below).
    • Example:


  2. A pop-up message will be shown at the bottom of the page, indicating the item has been added to your cart. Please allow 5 seconds for the page to load.
    • Desktop Version Example:


    • Mobile Version Example:


  3. Follow Steps (11) – (13) in the above section to continue checkout. 

 

Remarks:

  • For the purpose of redeeming multiple quantities of a single item, please select the item showing the desired quantity in the redemption menu at step (8). Please note that the redemption code is only valid for the captioned quantity marked on the reward title.
  • A maximum of 5 different codes may be applied at each online checkout.
  • Each code can only be used once.

---

Additional Guides


---

JOIN the PRIVATE ROOM here

ACQUIRE A MEMBERSHIP TIER here

For detailed T&Cs, please refer to the link here

For more information, please contact our customer service at customercare@m19minus.com